Privacy Policy

We take your privacy seriously. This document sets out how Ivorytropicalhaven gathers, handles and protects personal data belonging to guests and people who browse this website.

Last updated: 2026-07-13 · In effect from this date.

1. Who we are

Ivorytropicalhaven ("we", "us", "our") runs the website at https://ivorytropicalhaven.online/. Our registered address is 58 La Croisette, 06400 Cannes, FR. For privacy matters, please write to [email protected].

2. Information we collect

We may collect the following types of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary requirements and accessibility needs.
• Communication data: messages sent via our website, email or phone.
• Website usage: IP address, browser type, device, referring URL, pages viewed, timestamps and anonymised analytics events.
• Cookies and similar technologies: as described in Section 6 below.

3. How we use information

We process personal data solely to deliver and improve our services, including:

• Handling reservations, payments and the services you request from us.
• Contacting you about your stay, sending confirmations and answering questions.
• Meeting legal duties (tax records, anti-money-laundering checks, gaming-licence obligations).
• Enhancing our website and services through aggregated, privacy-conscious analytics.
• Sending marketing messages where you have given clear consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors in the European Economic Area and the United Kingdom, we rely on the legal grounds set out in Articles 6(1)(a)-(f) of the General Data Protection Regulation: consent, contract performance, legal compliance and our legitimate interest in operating a secure, reliable website.

5. Sharing of personal data

We do not sell personal data. We disclose it only to: trusted providers working on our behalf (payment processors, booking platforms, IT hosting) under contractual safeguards; authorities when the law requires it; and successors following a corporate restructuring.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing stored data for this site in your browser.

7. Data retention

Reservation and accounting records are kept for as long as tax and gaming-licence rules require (usually 10 years). Marketing data is retained only while consent remains in force. Server logs are removed within 30 days.

8. Your rights

Where local law allows, you may request access, correction, erasure, restriction or objection to processing, and data portability. To exercise these rights, contact [email protected]. You may also file a complaint with your national data protection authority.

9. International transfers

When personal data leaves the European Economic Area, we secure an adequate level of protection through Standard Contractual Clauses or comparable measures.

10. Children

This website is meant for adults aged 18 and over. We do not knowingly gather personal data from anyone under 16. If you think such data has been submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy periodically. The "Last updated" date at the top shows the active version. Significant changes will be posted on this website.